Customers who have not done any activity since 10th April’12 will be able to avail this campaign
Subscriber who have subscribed for SIM Lagao on or before 18th February'12 (and have not done any activity since 10th April’12 are now eligible for the campaign again
To check if you are part of the campaign: Call IVR 2222 or SMS "FREE" to 2222
Offer Details:
Call IVR 2222 or SMS "FREE" to short code 2222. Talkshawk
subscribers will get 100 Free Minutes + 1000 Free SMS and Djuice
subscribers will get 200 Free Minutes + 2000 Free SMS. Bonus will be
posted same day
If the qualifying customers have lost/damaged their SIM they can get
a replacement SIM free of cost (Only once) from any Telenor Sales and
Service Centre or Franchise during the duration of this campaign
Terms & Conditions
Call IVR 2222 (charges are Rs. 0.20 + tax per call) or SMS "FREE" to
short code 2222 (charges are Rs. 0.20 + tax) to avail the free minutes
and free SMS.
Validity of Free Minutes: 10 days after the free minutes and SMS have been posted to the subscriber's account
Validity of Free SMS: 15 days after the free minutes and SMS have been posted to the subscriber's account
Validity of Free Mins on recharge will be two days from posting of free mins
Free minutes on recharge offer is valid till 20th June 2012
This Offer is being launched for all Prepaid packages
FAQs
Who will qualify for this campaign?Subscribers who have not used their Telenor SIMs since 10th April’12 are eligible for this campaign.
Subscribers who have subscribed for SIM Lagao on or before 18th February'12 (and have not used Telenor SIM since 10th April, 2012) will again become eligible for the campaign
How do I check if I am eligible for this campaign? Send an SMS containing "FREE" to 2222 or call IVR 2222 to check if you are eligible for this campaign.
How do I get free minutes and free SMS? By
calling IVR 2222 or sending an SMS containing "FREE" to 2222, Talkshawk
subscribers will receive 100 free minutes and 1000 free SMS and Djuice
subscribers will receive 200 free minutes and 2000 free SMS same day
How do Free minutes work? FFree minutes will be
counted on per minute pulse and is not dependent on the package pulse.
Which means If subscriber on 'TalkShawk har second' makes 1 second call
it will be counted as 1 complete free minute. Also if subscriber on
'TalkShawk 30 second' makes 20 second call it will be counted as 1 free
minute.
What happens if I subscribe to SMS bundling option? The SMS' purchased will be added to the already FREE SMS' provided
What happens if I subscribe to Voice bundling option? TThe Minutes purchased will be added to the already FREE Minutes' provided
What will happen to the validity of Free Minutes/SMS if I subscribe to Voice/SMS bundling option? The validity will be set to the new validity of all free minutes/SMS available
How can customer check Free minutes & Free SMS Account information? Free minutes can be checked through USSD *222# Free SMS balance can be checked through USSD *111#
Charges: 15 paisa + tax
Can Free minutes be used for making calls to other mobile operators or PTCL? No, free minutes can only be used for making Onnet calls Telenor to Telenor only.
Can Free SMS be used for other local mobile operators? Yes
Can we migrate to other packages? When a subscriber migrates to any new package his/her free minutes and SMS will be confiscated.
What is the process of getting a SIM replacement? If
the qualifying customers have lost/damaged their SIM they can get a
replacement SIM free of cost (Only once) from any Telenor Sales and
Service Centre or Franchise during the duration of this campaign
